Refund policy

Every Mask Mode  item is printed to order, just for you. Because of that, we can't accept returns or exchanges if you simply change your mind, order the wrong size, or pick the wrong design.

If something went wrong on our side, we'll make it right at no cost to you. If your item arrives misprinted or damaged, or your order gets lost in the mail, we'll send you a free replacement or give you a full refund, whichever you prefer.

How to get a replacement or refund: email us at help@zanygoods.com with your order number. If the item is misprinted or damaged, please include a photo so we can see the problem. You won't need to send the item back.

Refunds go back to your original payment method. Your bank or card company may take a few business days to show it.

Questions? Email help@zanygoods.com and a real person will get back to you.